From Cost Center to Profit Center: Revisiting the Value of Today’s Service Centers
A 2016 study by the World Economic Forum estimates that the Fourth Industrial Revolution will lead to the loss of over five million jobs in 15 developed countries. This report projects that these labor cost savings will result from redundancy, automation, or disintermediation enabled by cutting-edge digital technologies like Artificial Intelligence, Machine Learning, and Robotics. What’s particularly noteworthy is that the majority of these job cuts aren’t anticipated in the manufacturing area, but in the office and administrative functions. Surprising? Not really.
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